AI receptionist for auto repair shops

Up to 21% of calls to auto service locations go unanswered.

Source: Marchex, 2026

Every missed call is a repair order going to the shop down the street.

On Your Clock is an AI receptionist for auto repair shops in the US and Canada. It answers on the hours you choose, books the job and puts it straight into your shop management system.

Free for 7 days or 30 minutes of calls on your own phone line. About 20 real calls. No card needed.

Answered as Hillside Auto CareExample call, 6:12 pm
Covering now

On Your ClockThanks for calling Hillside Auto Care. How can I help?

CallerMy brakes are grinding every time I stop. Can I bring it in tomorrow?

On Your ClockI can book you in at 8:30 tomorrow morning. Which car is it?

CallerA 2017 Honda Civic.

Booked Tue 8:30 amAdded to your shop software
Summary sent to the owner
  • Works with Tekmetric, Mitchell 1, Shop‑Ware, Shopmonkey and any shop management system you use
  • Answering calls in US auto repair shops today
  • Month to month, no contract

Who answers the phone when your techs are under a car?

It's 4:52 pm. Both bays are full and the phone rings. Whoever picks up stops working on a car, and if nobody picks up, that driver calls the next shop on Google.

$612

is the typical repair order at an independent US shop.

Source: ARI benchmarks, 1,780 shops, Oct 2026
Up to 21%

of calls to automotive service locations go unanswered or mishandled. The best locations still miss close to 10%.

Source: Marchex, 2026
22.4%

of callbacks that dealership service departments promise never happen.

Source: CallRevu, mid year 2026

Is an AI receptionist worth it for an auto repair shop?

One missed repair order is worth more than a month on our Starter plan. At a typical $612 repair order, the Starter and Shop plans pay for themselves with the first job they book that would otherwise have gone to voicemail.

One day at your shop, with On Your Clock on the phones

This shop has On Your Clock covering 10 am to 2 pm and 6 pm to 8 am. Scroll through its day.

10:20 am
Answering in your shop's name
CallerJordan, 2019 Ford F150
ProblemBrakes squeal when stopping
DrivableYes, dropping it off
BookedBrake inspection, Thu 9:00 am
CallerAsked for a person
CallbackSent to your service advisor
CoverageAfter hours, on until 8 am
Your numberStays the same
Urgent callBreakdown on the highway
Your ruleAlert your on call person
TowTowing partner's details shared
7calls
3jobs booked
2estimates requested

Coverage for this shop

12 am6 am12 pm6 pm12 am
  1. Both bays are full

    The phone rings and nobody has to put a wrench down. The agent answers in your shop's name, gets the caller's name, number, vehicle and problem, and books a brake inspection into Thursday's open slot.

  2. Lunch, and the counter is empty

    A regular wants to talk to your service advisor. The agent takes their details and sends their details to your shop software, marked that they asked for a person, so your advisor can call back.

  3. You lock up

    After hours coverage switches on by itself. Your number stays the same, so customers call the shop they know.

  4. A breakdown on the highway

    The agent takes the vehicle and location and follows the rule you set for urgent calls: flag it, alert your on call person, or book the first slot. If the driver needs a tow, it gives them your towing partner's details or tells your team, so you can arrange it.

  5. Coffee and the Morning Brief

    Before you open, everything that happened overnight is in one summary: 7 calls, 3 jobs booked, 2 customers asking for estimates.

Answers when you want it to. Same price, whatever you choose.

On Your Clock works as an after hours answering service, or answers during peak hours, over the lunch rush, on Saturdays or around the clock. You change the schedule any time from your dashboard, and every plan costs the same whatever hours you pick. During the hours you cover yourself, your phone rings as normal.

Your coverageCovered 6 pm to 8 am
12 am6 am12 pm6 pm12 am

Hear it handle the calls your shop gets every day

In your demo, you hear our AI answering service take each of these calls live, the same way it will answer your customers.

"How much for front pads and rotors?"

Takes the vehicle details and sends you an estimate request

Hear this call live in your demo
See the call summary
Lena BrooksTue 7:48 pm · 2:31
Estimate

Wants a price for front brake pads and rotors.

Vehicle
2019 Toyota Camry
Mileage
68,000 mi
Drivable
Yes
  1. 0:00Call answered
  2. 2:10Estimate request sent to your shop software
  3. 2:31Call ended

Example call for illustration.

"My check engine light is on."

Books a diagnostic for the next open slot

Hear this call live in your demo
See the call summary
Daniel ReedMon 6:05 am · 2:05
Booked

Check engine light came on. Diagnostic booked for Thu, drop off at 8 am.

Vehicle
2018 Honda Accord
Mileage
92,000 mi
Drivable
Yes
  1. 0:00Call answered
  2. 1:52Diagnostic booked in your shop software
  3. 2:05Call ended

Example call for illustration.

"My car won't start."

Follows your urgent rule and shares your towing partner's details

Hear this call live in your demo
See the call summary
Priya ShahSat 9:14 pm · 1:58
Urgent

Car won't start in the driveway. Not drivable, needs a tow.

Vehicle
2016 Chevrolet Malibu
Drivable
No
Needs a tow
Yes
  1. 0:00Call answered
  2. 1:31Towing partner's details shared
  3. 1:44Urgent message sent to your team
  4. 1:58Call ended

Example call for illustration.

"Can I talk to someone?"

Passes the request to your team for a callback

Hear this call live in your demo
See the call summary
Sam CarterWed 12:20 pm · 1:02
Callback

Wants to talk to the service advisor about last week's repair.

Vehicle
2021 Subaru Outback
  1. 0:00Call answered
  2. 0:48Callback request sent to your team
  3. 1:02Call ended

Example call for illustration.

Every booking lands in the shop software you already use

On Your Clock connects to Tekmetric, Shop‑Ware, Shopmonkey, Mitchell 1, AutoLeap, Shop Boss and the other shop management systems auto repair shops run on. If your shop uses something else, our team connects it. Setup takes 1 to 3 days and we do all of it.

No shop software? You're covered too.

Shops without a system get our built in booking calendar and dashboard, or bookings straight into Google Calendar.

  • TekmetricConnects
  • Shop‑WareConnects
  • ShopmonkeyConnects
  • Mitchell 1Connects
  • AutoLeapConnects
  • Shop BossConnects
  • Your shop softwareWe connect it

See every call, every booking, every morning

Hillside Auto Care

Morning Brief

While you were closed, 6:00 pm to 7:30 am

7calls
3jobs booked
2estimates requested
Brake noise2017 Honda Civic
Booked
Check engine lightFord F150
Booked
Price for front pads and rotors2016 Nissan Altima
Estimate
Oil change2020 Toyota RAV4
Booked

Example data for illustration.

Call summaries

Every call, in a few lines

Maria LopezBrakes grinding. Booked brake inspection for Tuesday 8:30 am.
Booked
Dev PatelCheck engine light, car runs rough. Booked a diagnostic.
Booked
Sarah KimWants an estimate on four tires for a 2015 Camry.
Callback
Tom ReyesBreakdown on the highway. Towing partner's details shared.
Urgent
Unknown callerWrong number.
No action

Example data for illustration.

Calendar

This week

Mon
8:00
Oil change, RAV4
10:30
Brakes, Altima
Tue
8:30
Brake inspection
1:00
Diagnostic, F150
Wed
7:30
Inspection, Silverado
11:00
Tires, Camry
Thu
9:00
Brake inspection
Fri
8:00
Alignment
2:30
AC check, Accord

Green bookings were made by On Your Clock.

Example data for illustration.

Knowledge base

What the agent knows on every call

Shop hours
Mon to Fri 7:30 am to 6 pm, Sat 8 am to 2 pm
Services and prices
Oil change from $59, diagnostics $129
Towing partner
Rivera Towing, details shared on breakdown calls
Warranty policy
12 months or 12,000 miles on parts and labor
Loaner cars
Available for repairs over one day

Example data for illustration.

Call Insights

Calls answered by On Your Clock, last 7 days

9Wed
12Thu
15Fri
7Sat
4Sun
11Mon
9Tue
Busiest hour6 to 7 pm
Most asked aboutBrakes

Example data for illustration.

Earnings

This month

$8,940earned this month
15jobs paid
$596average repair order
Maria LopezFront brake pads and rotors
$412
Dev PatelDiagnostic and spark plugs
$365
Tom ReyesBattery replacement
$218

Example data for illustration.

Try it free on your own phone line

  1. 1

    Book a demo

    We show you the agent and answer your questions.

  2. 2

    We switch it on

    We set the agent up on your shop's number and open your dashboard.

  3. 3

    Hear it answer your real calls

    Free for 7 days or 30 minutes of calls, about 20 real calls from your own customers.

  4. 4

    Pick a plan

    We connect your shop software in 1 to 3 days. You pay the $199 setup at this step, not before.

Book a demo to start your free trialFree trial runs for 7 days or 30 minutes of calls, whichever comes first. No card needed.

AI receptionist pricing for auto repair shops

How much does an AI receptionist cost for an auto repair shop? On Your Clock costs $249, $549 or $1,099 a month depending on how many calls your shop gets. Every plan covers any schedule you choose, plans are month to month, and the one time $199 setup is paid only after your free trial.

Starter

$249a month

300 minutes a month

About 200 calls. For 1 and 2 bay shops with lighter call volume.

Book a demo

Shop

Most popular

$549a month

900 minutes a month

About 600 calls. Fits most 2 to 6 bay shops.

Book a demo

Multi bay

$1,099a month

2,500 minutes a month

About 1,650 calls. For busy and multi location shops.

Book a demo

Every plan includes

  • Answers in your shop's name, on your existing number
  • Any coverage schedule, from after hours to 24/7
  • Bookings into your shop software or calendar
  • Call summaries, full transcripts and the Morning Brief
  • Urgent call rules and emergency mode
  • A knowledge base you control
  • Call Insights and Earnings dashboard

Good to know

  • Busy month? When your minutes run out, you get 50 more free, about 30 more calls, and we alert you along the way so you can move up a plan in time.
  • $199 one time setup, paid only when you choose a plan after your trial.
  • Text messages to your customers: $30 a month add on.
  • Month to month. Cancel and the service runs to the end of the month you paid for.
  • Prices in US dollars, for shops in the US and Canada.

Prices updated October 2026.

Built by people you can reach

On Your Clock is built by Codeatic, an AI company working with businesses across the US and Canada. When you call us, you talk to the people who built it.

Usama TariqCofounder and CTO
On Your Clock is a Codeatic product.

Your team stays in charge

  • A caller who asks for a person is marked for a callback in the summary and your shop software.
  • In an emergency, the agent tells the caller to call 911 first.
  • Your callers hear your shop's name. Whether the agent says it is an AI is your setting.
  • You decide what it knows, through your own knowledge base.

Questions shop owners ask us

Anything else? Ask us in your demo.

What is an AI receptionist for an auto repair shop?

An AI receptionist for an auto repair shop is a virtual receptionist, run by AI, that answers the shop's phone, talks to callers in a natural voice and books the work. On Your Clock is an AI receptionist for auto repair shops in the US and Canada. It gets the caller's name, number, vehicle and problem, books the appointment into your calendar or shop software, and sends you a summary of every call.

How much does an AI receptionist cost?

On Your Clock costs $249, $549 or $1,099 a month, depending on call volume. Starter includes 300 minutes, about 200 calls. Shop includes 900 minutes, about 600 calls, and fits most 2 to 6 bay shops. Multi bay includes 2,500 minutes, about 1,650 calls. Setup is a one time $199, paid only after your free trial.

Will my customers know they're talking to an AI?

That's your call. The agent always answers in your shop's name, and you decide in your settings whether it tells callers it is an AI assistant. When a caller asks for a person, the agent notes it in the call summary and in the details it sends to your shop software, so your team can call them back.

Does On Your Clock work with Tekmetric?

Yes. On Your Clock books the appointment, adds the customer's details and creates a repair order, as far as your system allows, in Tekmetric, Shop‑Ware, Shopmonkey, Mitchell 1, AutoLeap, Shop Boss and other shop management software. If your shop runs on something else, our team connects it during setup, which takes 1 to 3 days. Shops without software use our built in calendar or Google Calendar.

How long does setup take?

Your shop keeps its own number. You forward its calls to the number we give you, and that is all the free trial needs to start. Full setup takes 1 to 3 days.

Can it work as an after hours answering service?

Yes. You choose when On Your Clock answers: after hours only, peak hours, the lunch rush, weekends or 24/7. You can change the schedule any time from your dashboard, and every plan costs the same whatever hours you pick. During the hours you cover yourself, your phone rings as normal.

What happens if a caller wants a person or has an emergency?

Your team gets it. When a caller asks for someone, the agent takes their details and marks the request in the call summary and in the details it sends to your shop software, so your team can call back. If a caller describes an emergency, like a fire or an accident, the agent tells them to call 911 first. For urgent jobs like a breakdown, you set the rule: flag it, alert your on call person, or book the earliest slot.

Where do I see my calls?

In your On Your Clock dashboard. Every call has a summary and a full transcript, and you can read them any time.

Is an AI receptionist better than an automotive answering service?

For shops that want jobs booked at any hour, yes. Many automotive answering services take a message so someone can call the customer back later, and some can book into an online calendar. On Your Clock books the appointment during the call, sends it to your shop software or calendar, and gives you a summary and full transcript of every call, for one monthly price.

How does the free trial work?

Book a demo and we switch On Your Clock on for your shop's phone line, with your dashboard ready. The trial runs for 7 days or 30 minutes of calls, about 20 calls, whichever comes first. No card is needed, no shop software setup is needed, and you only pay setup if you choose a plan.

What if we go over our minutes?

You get 50 extra minutes free that month, about 30 more calls. We alert you when your plan's minutes run out and again as the extra minutes are used, so you can move to the next plan up in time.

Is there a contract?

No. Every plan is month to month. If you cancel, the service keeps answering until the end of the month you paid for.

Does it work for shops with more than one location?

Yes. Each location gets its own plan on its own phone line, so you choose the minutes each shop needs. Each location also gets its own dashboard, so the person who runs that shop sees its calls.

Do you work with shops in Canada?

Yes. On Your Clock answers calls for auto repair shops across the US and Canada, on the shop's existing phone number, with the same plans and the same free trial. Prices are in US dollars.

Calls in. Jobs booked. On your clock.

Book a demo to start your free trial

Free for 7 days or 30 minutes of calls on your own phone line. About 20 real calls. No card needed.