AI receptionist for auto repair shops
Up to 21% of calls to auto service locations go unanswered.
Source: Marchex, 2026
Every missed call is a repair order going to the shop down the street.
On Your Clock is an AI receptionist for auto repair shops in the US and Canada. It answers on the hours you choose, books the job and puts it straight into your shop software or the booking calendar that comes with it.
Free for 7 days or 30 minutes of calls on your own phone line. About 20 real calls. No card needed.
On Your ClockThanks for calling Hillside Auto Care. How can I help?
CallerMy brakes are grinding every time I stop. Can I bring it in tomorrow?
On Your ClockI can book you in at 8:30 tomorrow morning. Which car is it?
CallerA 2017 Honda Civic.
- Works with Tekmetric, Mitchell 1, Shop‑Ware, Shopmonkey and any shop management system you use
- Answering calls in US auto repair shops today
- Month to month, no contract
Who answers the phone when your techs are under a car?
It's 4:52 pm. Both bays are full and the phone rings. Whoever picks up stops working on a car, and if nobody picks up, that driver calls the next shop on Google.
is the typical repair order at an independent US shop.
Source: ARI benchmarks, 1,780 shops, Oct 2026of calls to automotive service locations go unanswered or mishandled. The best locations still miss close to 10%.
Source: Marchex, 2026of callbacks that dealership service departments promise never happen.
Source: CallRevu, mid year 2026Is an AI receptionist worth it for an auto repair shop?
One missed repair order is worth more than two months on our Starter plan. At a typical $612 repair order, the Starter and Shop plans pay for themselves with the first job they book that would otherwise have gone to voicemail.
One day at your shop, with On Your Clock on the phones
This shop has On Your Clock covering 10 am to 2 pm and 6 pm to 8 am. Scroll through its day.
Coverage for this shop
Both bays are full
The phone rings and nobody has to put a wrench down. The agent answers in your shop's name, gets the caller's name, number, vehicle and problem, and books a brake inspection into Thursday's open slot.
Lunch, and the counter is empty
A regular wants to talk to your service advisor. The agent takes their details and marks them for a callback in your dashboard, and in your shop software if it's connected, so your advisor can call back.
You lock up
After hours coverage switches on by itself. Your number stays the same, so customers call the shop they know.
A breakdown on the highway
The agent takes the vehicle and location and follows the rule you set for urgent calls: flag it, alert your on call person, or book the first slot. If the driver needs a tow, it gives them your towing partner's details or tells your team, so you can arrange it.
Coffee and the Morning Brief
Before you open, everything that happened overnight is in one summary: 7 calls, 3 jobs booked, 2 customers asking for estimates.
Answers when you want it to. Same price, whatever you choose.
On Your Clock works as an after hours answering service, or answers during peak hours, over the lunch rush, on Saturdays or around the clock. You change the schedule any time from your dashboard, and every plan costs the same whatever hours you pick. During the hours you cover yourself, your phone rings as normal.
Hear it handle the calls your shop gets every day
In your demo, you hear our AI answering service take each of these calls live, the same way it will answer your customers.
"How much for front pads and rotors?"
Takes the vehicle details and sends you an estimate request
Hear this call live in your demoSee the call summary
Wants a price for front brake pads and rotors.
- Vehicle
- 2019 Toyota Camry
- Mileage
- 68,000 mi
- Drivable
- Yes
- 0:00Call answered
- 2:10Estimate request sent to your shop software
- 2:31Call ended
Example call for illustration.
"My check engine light is on."
Books a diagnostic for the next open slot
Hear this call live in your demoSee the call summary
Check engine light came on. Diagnostic booked for Thu, drop off at 8 am.
- Vehicle
- 2018 Honda Accord
- Mileage
- 92,000 mi
- Drivable
- Yes
- 0:00Call answered
- 1:52Diagnostic booked in your shop software
- 2:05Call ended
Example call for illustration.
"My car won't start."
Follows your urgent rule and shares your towing partner's details
Hear this call live in your demoSee the call summary
Car won't start in the driveway. Not drivable, needs a tow.
- Vehicle
- 2016 Chevrolet Malibu
- Drivable
- No
- Needs a tow
- Yes
- 0:00Call answered
- 1:31Towing partner's details shared
- 1:44Urgent message sent to your team
- 1:58Call ended
Example call for illustration.
"Can I talk to someone?"
Passes the request to your team for a callback
Hear this call live in your demoSee the call summary
Wants to talk to the service advisor about last week's repair.
- Vehicle
- 2021 Subaru Outback
- 0:00Call answered
- 0:48Callback request sent to your team
- 1:02Call ended
Example call for illustration.
Every booking lands in the shop software you already use
On Your Clock connects to Tekmetric, Shop‑Ware, Shopmonkey, Mitchell 1, AutoLeap, Shop Boss and the other shop management systems auto repair shops run on. If your shop uses something else, our team connects it. We do all of it in 1 to 3 days, for a one time $199 setup fee.
No shop software? Your booking calendar is built in.
Every plan includes the On Your Clock dashboard and its booking calendar, at no extra cost and with no setup fee. The agent's bookings land there, you add your own appointments, and you mark each job done with what it was worth, so you can see what your shop is earning. Prefer Google Calendar or another calendar you already use? We can connect that instead, for a one time $199.
- TekmetricConnects
- Shop‑WareConnects
- ShopmonkeyConnects
- Mitchell 1Connects
- AutoLeapConnects
- Shop BossConnects
- Your shop softwareWe connect it
See every call, every booking, every morning
Included in every plan, at no extra cost.
Morning Brief
While you were closed, 6:00 pm to 7:30 am
Example data for illustration.
Call summaries
Every call, in a few lines
Example data for illustration.
Calendar
This week
Oil change, RAV4
Brakes, Altima
Brake inspection
Diagnostic, F150
Inspection, Silverado
Tires, Camry
Brake inspection
Alignment
AC check, Accord
Green bookings were made by On Your Clock.
Example data for illustration.
Knowledge base
What the agent knows on every call
Mon to Fri 7:30 am to 6 pm, Sat 8 am to 2 pm
Oil change from $59, diagnostics $129
Rivera Towing, details shared on breakdown calls
12 months or 12,000 miles on parts and labor
Available for repairs over one day
Example data for illustration.
Call Insights
Calls answered by On Your Clock, last 7 days
Example data for illustration.
Earnings
This month
Example data for illustration.
Try it free on your own phone line
- 1
Book a demo
We show you the agent and answer your questions.
- 2
We switch it on
We set the agent up on your shop's number and open your dashboard.
- 3
Hear it answer your real calls
Free for 7 days or 30 minutes of calls, about 20 real calls from your own customers.
- 4
Pick a plan
Your dashboard stays included. Want your shop software or your own calendar connected? We do all of it for a one time $199.
AI receptionist pricing for auto repair shops
How much does an AI receptionist cost for an auto repair shop? On Your Clock costs $249, $549 or $1,099 a month depending on how many calls your shop gets. Every plan includes your dashboard, works on any schedule and is month to month. Setup is free, or a one time $199 if we connect your shop software or your own calendar after your free trial.
Starter
$249a month
300 minutes a month
About 200 calls. For 1 and 2 bay shops with lighter call volume.
Book a demoShop
Most popular$549a month
900 minutes a month
About 600 calls. Fits most 2 to 6 bay shops.
Book a demoMulti bay
$1,099a month
2,500 minutes a month
About 1,650 calls. For busy and multi location shops.
Book a demoEvery plan includes
- Answers in your shop's name, on your existing number
- Any coverage schedule, from after hours to 24/7
- Bookings into your shop software or calendar
- Call summaries, full transcripts and the Morning Brief
- Urgent call rules and emergency mode
- A knowledge base you control
- The On Your Clock dashboard: booking calendar, Call Insights and Earnings
Good to know
- Busy month? When your minutes run out, you get 50 more free, about 30 more calls. After those, the agent stops answering, so we alert you along the way and you can move up a plan in time.
- No setup fee for the dashboard. Connecting your shop software or your own calendar is a one time $199, paid only if you choose a plan after your trial.
- Text messages to your customers: $30 a month add on.
- Month to month. Cancel and the service runs to the end of the month you paid for.
- Prices in US dollars, for shops in the US and Canada.
Prices updated November 2026.
Built by people you can reach
On Your Clock is built by Codeatic, an AI company working with businesses across the US and Canada. When you call us, you talk to the people who built it.
Questions before your demo? hello@
Your team stays in charge
- A caller who asks for a person is marked for a callback from your team.
- In an emergency, the agent tells the caller to call 911 first.
- Your callers hear your shop's name. Whether the agent says it is an AI is your setting.
- You decide what it knows, through your own knowledge base.
Run a different kind of service business?
The same AI receptionist answers calls for home service companies, detailers, cleaning and restoration businesses, with a version for clinics coming soon.
HVAC
No cooling at 9 pm? It answers, sorts the emergency and books the visit.
Plumbing
Burst pipes and routine jobs, answered and booked in your company's name.
Electricians
Outages, panel upgrades and quote requests, answered and booked while your crew is on site.
Auto detailing
Booking requests answered while your hands are on a car.
Cleaning
Quote requests and recurring bookings answered, even in the middle of a job.
Restoration
Water and fire damage calls answered at any hour, with the details your team needs to head out.
Clinics
Coming soonPatient calls answered and booked on your practice's schedule.
And more
Run another kind of service business? Book a demo and we'll show you how it works for yours.
Questions shop owners ask us
Anything else? Email hello@
What is an AI receptionist for an auto repair shop?
An AI receptionist for an auto repair shop is a virtual receptionist, run by AI, that answers the shop's phone, talks to callers in a natural voice and books the work. On Your Clock is an AI receptionist for auto repair shops in the US and Canada. It gets the caller's name, number, vehicle and problem, books the appointment into your calendar or shop software, and sends you a summary of every call.
How much does an AI receptionist cost?
On Your Clock costs $249, $549 or $1,099 a month, depending on call volume. Starter includes 300 minutes, about 200 calls. Shop includes 900 minutes, about 600 calls, and fits most 2 to 6 bay shops. Multi bay includes 2,500 minutes, about 1,650 calls. Every plan includes your dashboard. Setup is free, or a one time $199 to connect your shop software or your own calendar, paid only after your free trial.
Will my customers know they're talking to an AI?
On Your Clock always answers in your shop's name, and you decide in your settings whether it tells callers it is an AI assistant.
Does On Your Clock work with Tekmetric?
Yes. On Your Clock books the appointment, adds the customer's details and creates a repair order, as far as your system allows, in Tekmetric, Shop‑Ware, Shopmonkey, Mitchell 1, AutoLeap, Shop Boss and other shop management software. If your shop runs on something else, our team connects it during setup, which takes 1 to 3 days. Shops without software use the booking calendar in their On Your Clock dashboard, or the calendar they already use, like Google Calendar.
Do I need shop management software to use On Your Clock?
On Your Clock works without shop management software: every plan includes its dashboard, with a booking calendar built in. The agent's bookings go straight in or wait for your approval, as you choose. You add your own appointments, follow each lead from pending to done, and add what each job was worth to track your money. It doesn't order parts, look up labor times or create invoices, so if you need those, keep your shop management software and we'll connect it.
How long does setup take?
Your shop keeps its own number. You forward its calls to the number we give you, and that is all the free trial needs to start. If you want your shop software connected, we do it in 1 to 3 days.
Can it work as an after hours answering service?
Yes. You choose when On Your Clock answers: after hours only, peak hours, the lunch rush, weekends or 24/7. You can change the schedule any time from your dashboard, and every plan costs the same whatever hours you pick. During the hours you cover yourself, your phone rings as normal.
What happens if a caller wants a person or has an emergency?
When a caller asks for someone, the agent takes their details and marks the request in the call summary and your dashboard, and in your shop software if it's connected, so your team can call back. If a caller describes an emergency, like a fire or an accident, the agent tells them to call 911 first. For urgent jobs like a breakdown, you set the rule: flag it, alert your on call person, or book the earliest slot.
Where do I see my calls?
In your On Your Clock dashboard. Every call has a summary and a full transcript, and you can read them any time.
Is an AI receptionist better than an automotive answering service?
For shops that want jobs booked at any hour, yes. Many automotive answering services take a message so someone can call the customer back later, and some can book into an online calendar. On Your Clock books the appointment during the call, sends it to your shop software or calendar, and gives you a summary and full transcript of every call, for one monthly price.
How does the free trial work?
Book a demo and we switch On Your Clock on for your shop's phone line, with your full dashboard ready. The trial runs for 7 days or 30 minutes of calls, about 20 calls, whichever comes first. No card is needed and no shop software setup is needed. You only pay setup if you choose a plan and want your shop software or your own calendar connected.
What if we go over our minutes?
You get 50 extra minutes free that month, about 30 more calls. After those, the agent stops answering. We alert you when your plan's minutes run out and again as the extra minutes are used, so you can move to the next plan up in time.
Is there a contract?
There's no contract. Every plan is month to month. If you cancel, the service keeps answering until the end of the month you paid for.
Does it work for shops with more than one location?
Yes. Each location gets its own plan on its own phone line, so you choose the minutes each shop needs. Each location also gets its own dashboard, so the person who runs that shop sees its calls.
Do you work with shops in Canada?
Yes. On Your Clock answers calls for auto repair shops across the US and Canada, on the shop's existing phone number, with the same plans and the same free trial. Prices are in US dollars.
Calls in. Jobs booked. On your clock.
Book a demo to start your free trialFree for 7 days or 30 minutes of calls on your own phone line. About 20 real calls. No card needed.
Not ready to book? Email hello@